Currently, we only ship to addresses in Utah. We are working on enabling nationwide shipping.

We ship orders one business day after the order was placed. Based on current USPS shipping estimates, all orders to Utah should arrive no later than 3 business days after the order is placed.

To find your order status, please track the order:

1. Click ‘Account’ in the menu

2. Click ‘Orders’

3. Click the order you wane to track

4. Find the shipping information under ‘Status’

Alternatively, please contact customer service at hello@sumospice.com.

Hey there, Spice Lover! 🌶️ Here at Sumo Spice, we're all about keeping things fiery and fun. Got a product from us that didn’t quite spice up your life the way you expected? No worries!

30-Day Return Window:

At Sumo Spice, we’re passionate about adding the perfect kick to your kitchen. But if an item doesn't quite make your taste buds tingle the way you dreamed, you’ve got 30 days from your order dates to let us know.

Spicing Up Satisfaction:

We’re in the business of making mealtimes memorable, and your happiness is our secret ingredient. If something isn’t up to your standards, we want to hear about it. It’s our mission to turn that frown upside down and get your flavor parade back on track.

Talk to Us:

Got a beef with your order? (Or maybe it's more of a tofu situation.) Drop us a line at hello@sumospice.com. We’re ready to cook up a solution to make things right.

Our Promise to Make It Right:

We're not just here to fill your pantry; we’re here to fill your heart with joy. If we stumble, we promise to pick ourselves up and make it up to you. Let’s keep the kitchen exciting and every meal an adventure.

If you act quickly, you can cancel an order while it's still processing. Please email hello@sumospice.com with your order number. Make sure the word “URGENT” is in the subject line of the email. We will reply as soon as possible.

The team at Sumo Spice hopes that you are 100% satisfied with your order. If you are dissatisfied for any reason please email hello@sumospice.com within 30 days of placing your order so we can make it right.

Currently, we only ship to addresses within Utah.

Currently, we only offer standard shipping through USPS on all packages. Within Utah, packages should arrive within 3 business days.

All orders over $35.00 USD will earn free standard shipping. Orders under $35.00 are charged $7.00 to help offset the high cost of shipping.

We'll be happy to process you a replacement for any damaged or leaking products. Just email us at hello@sumospice.com or fill out the form on this page.

If you’ve entered the wrong address by mistake, we'll try to stop your order from being sent out. Please email us right away at hello@sumospice.com with the right address.

If you need to change your address or cancel your order, write “Urgent” in the email subject so we can help you quickly.

All Sumo Spice items are shelf stable and will last for one year without the need for refrigeration. Chili crisp products can be stored on the shelf or can refrigerated after opening.

It's important to keep water out of the chili crisp jar. Even a small amount of water can significantly affect the product's shelf life and quality. Water introduces moisture, which can lead to spoilage and reduce the crispiness and flavor that you love. To prevent this, please make sure to use a dry spoon or utensil each time you serve the chili crisp. Avoid dipping anything wet into the jar, and always seal it tightly after use.

Yes! Kyoto Kick Chili Crisp is vegan.

SOYBEAN OIL, THAI RED CHILI PEPPERS, SOYBEAN PASTE (SOYBEANS, WATER, SEA SALT), SHALLOTS, THAI DRIED RED CHILIES, GARLIC , GINGER, SHIITAKE MUSHROOMS, SESAME SEEDS, STAR ANISE, PRICKLY ASH OIL, SESAME OIL, BAY LEAVES

We are excited to partner with you! If you have a physical retail location in Utah we would be happy to work with you to distribute Sumo Spice. Please email hello@sumospice.com.